Head of Programs

ABOUT US

As one of the largest entrepreneurship networks globally, Bridge for Billions creates, designs, and manages entrepreneurship programs with foundations, corporations, and public entities that have benefited more than 4,000 entrepreneurs in more than 100 countries. We exist to enable more early-stage entrepreneurs of all kinds to thrive, generating jobs and solutions for everyone, so our economies sustainably meet the needs of all.

Bridge for Billions, recognized by Forbes 30 Under 30, Ashoka, and Acumen, has worked with more than 100 organizations such as Coca-Cola, Novartis, VISA, and institutions such as the United Nations or IDB Lab in the development of large-scale entrepreneurship programs. In 8 years, Bridge has grown to a team of more than 60 people from nearly 20 nationalities, with headquarters in Madrid, where most of our team is based; an emerging LatAm HQ in Antigua, Guatemala, with a few team members; and a few people based in different places around the world.

JOB MISSION

As Head of Programs at Bridge for Billions, you’ll lead and empower the Programs team, ensuring alignment with the organization’s vision while driving impactful program execution. You will provide strategic guidance, foster team growth, and manage resources to deliver high-impact, client-centric, profitable programs. Your goal is to support the team in understanding the value we offer to clients, promote effective cross-departmental collaboration, and drive continuous improvement through innovative program design and delivery. Additionally, you will play a key role in shaping the company's future direction by strengthening Bridge for Billions’ market position, enhancing financial sustainability, and increasing social impact globally.

MAIN CONTRIBUTIONS

1. Strategy Guardianship:

• Collaborate with other area heads to make strategic and tactical decisions that will shape the future of Bridge for Billions
• Engage in C-level discussions to help guide the company’s long-term vision and ensure that key decisions align with our broader organizational goals.
• Regularly report and create program KPIs and proactively resolve pressing issues.

2. Team Leadership: 

• Oversee the largest area of the company (25 people and growing).
• Help recruit new Program Directors or Program Managers.
• Directly lead and coach Program Directors (PDs), fostering a performance culture and building leadership capacity within the team to ensure long-term program success.
• Focus efforts on resource allocation, predicting and managing the necessary capacity to execute our programs effectively. This includes anticipating resource needs and ensuring that the team is adequately prepared to deliver high-quality results.

3.  Strategic and Program Execution: 

• Ensure that the Programs team understands Bridge for Billions' vision and the value we offer and can effectively communicate this to clients.
• Foster a culture of continuous improvement and learning in our programs and propose new services.
• Oversee program execution to ensure that financial aspects align with program goals.
• Own financial performance of the program's portfolio by guiding Program Directors and Managers in budgeting, forecasting, and optimizing resource allocation to maximize program profitability.
• Develop and implement programmatic frameworks, guidelines, and best practices to enhance program quality and impact.
• Interact directly with clients or donors when necessary, especially for complex requests or situations where Program Directors need support.

4. Cross-Departamental Collaboration: 

• Work closely with the Product team to co-create a product roadmap, ensuring alignment with the needs of clients, entrepreneurs, mentors, and ESOs.
• Strengthen collaboration between sales and program teams to enhance program sustainability, ensuring proposals are technically feasible and profitable.
• Promote a learning culture by ensuring insights from program evaluations are integrated into future program design and delivery.
  

SKILLS AND EXPERIENCE NEEDED

Hard and Soft skills we look for in this particular role: 

• Mentorship & Coaching: Ability to guide the professional growth of Program Directors (PDs) and team members through structured feedback, growth conversations, and ongoing support.
• Leadership & Team Building: Strong leadership skills to inspire, motivate, and guide a diverse team. Ability to foster a culture of growth and collaboration.
• Adaptability: Ability to navigate ambiguity, drive change, and adapt quickly to shifting priorities or new challenges.
• Conflict Resolution: Ability to mediate conflicts and facilitate healthy communication among team members to maintain a positive work atmosphere.
• Project Management: Expertise in managing complex projects, including planning, execution, monitoring, and evaluation.
• Financial Acumen: Strong understanding of budgeting, financial forecasting, and profitability analysis to ensure that programs are financially sustainable.
• Data Analysis & Reporting: Proficiency in using data and KPIs to monitor program performance, track progress, and make informed decisions.
• Strategic Planning: Ability to align operational goals with broader organizational strategy and continuously adapt to evolving market conditions.
• Change Management: Understanding of how to implement new processes and drive cultural change within teams and across the organization.
• Bilingual: Fluent in both English and Spanish, with the ability to communicate effectively in both languages.
  

Skills we look for in all Bridge team members

• Purpose alignment: This position is not just “a job” but aligns with your purpose, the impact you want to make in this world, and who you want to become.
• Values Alignment: You embody our 4 team values: Courage, Grit, Empathy, and Gumption.
• You have a start-up mindset — highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. You’re not afraid to be responsible for the outcomes of your work and work independently when required.
• You take the initiative, you’re results-driven, and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
• You have a powerful emotional intelligence that allows you to quickly understand people’s needs and expectations and develop trust, engagement, and commitment in your relationships.
• Passion for your work and lifelong learning.
• Growth mindset and resilience to overcome challenges, and understanding that systemic change requires hard work.
• Definable experience in problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a rapidly scaling environment. 

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief  30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
6. References: With your consent, we'll contact two of your references for feedback.
7. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Compensation: 53,000 € - 58,000 € per year (gross salary) 
• Benefits Package: Includes health insurance through Alan and a flexible benefits program with Cobee, which covers expenses from meals to childcare and training.
• Location: Madrid or someone who is open to relocating to this vibrant city.
• Starting Date: We're eager to start as soon as we find the perfect fit.
• Employment Type: This is a full-time position.
  
  

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.
• Referral Incentive: Receive a $200 bonus for successful team referrals ($100 upon hiring and an added $100 after their first 6 months).
  
  

GROWTH & DEVELOPMENT

• Annual Global Retreats: Join us in global company-wide retreats, geared toward alignment and leadership growth, facilitated by external professionals.
• Personal Growth: Take advantage of a dedicated learning budget, tailored for needs like backend bootcamps or leadership training sessions.
• Feedback-Centered Culture: Engage in monthly one-on-ones with your lead and partake in comprehensive quarterly reviews with your peers.
• Skill Sharing: We value cross-training. Team members are urged to share expertise through talks and in-house training.
  
  

WELLBEING & TIME OFF

• Vacation Days: You'll have 23 vacation days, with the option to add more, in addition to chosen local public holidays.
  
  

HYBRID WORK POLICY & WORK SET-UP

• Tech Ready: We'll equip you with a  new or second-hand Macbook.
• Hybrid work Policy: 3 days in the office and 2 days remote. We value team dynamics, collaboration, and a strong organizational culture. 
• Our Madrid Base: If you're in Madrid, our centrally-located office awaits, complete with a bright ambiance, modern amenities, and a welcoming terrace ideal for team gatherings.
  
  

About Bridge for Billions

Bridge for Billions is a social enterprise that co-designs and manages incubation programs for early-stage entrepreneurs with the goal of democratizing access to entrepreneurship and making it more inclusive. We work with partners around the world to customize each program to fit their needs, using a proprietary methodology and a team of experts and mentors. Bridge for Billions supports thousands of purpose-driven entrepreneurs to build inclusive, sustainable companies and create positive change. We are focused on creating entrepreneurship opportunities for all, accelerating growth, and offering entrepreneurship support worldwide.