Entrepreneurship Senior Program Manager- Guatemala

ABOUT US

As one of the largest entrepreneurship networks globally, Bridge for Billions creates, designs, and manages entrepreneurship programs with foundations, corporations, and public entities that have benefited more than 4,000 entrepreneurs in more than 100 countries. We exist to enable more early-stage entrepreneurs of all kinds to thrive, generating jobs and solutions for everyone, so our economies sustainably meet the needs of all.

Bridge for Billions, recognized by Forbes 30 Under 30, Ashoka, and Acumen, has worked with more than 100 organizations such as Coca-Cola, Novartis, VISA, and institutions such as the United Nations or IDB Lab in the development of large-scale entrepreneurship programs. In 8 years, Bridge has grown to a team of more than 60 people from nearly 20 nationalities, with headquarters in Madrid, where most of our team is based; an emerging LatAm HQ in Antigua, Guatemala, with a few team members; and a few people based in different places around the world.

JOB MISSION

The Senior Program Manager is a key operational leader supporting the Program Director to ensure excellence in program execution, design, and stakeholder management. 
This role plays a pivotal part in optimizing program implementation, supporting other program managers with technical expertise, and ensuring seamless coordination between 
internal teams, partners, and clients. The Senior Program Manager will take on a hands-on execution role, translating strategic plans into actionable results while strengthening 
operational processes. This role requires strategic vision, program development expertise, and strong leadership to oversee initiatives that impact donors, ESOs, and entrepreneurs.
This role will report to the Program Director in LATAM and be based in Guatemala City.

MAIN CONTRIBUTIONS

1. Strategic and Operational Consulting :

• Assess and diagnose the current state of Bridge For Billions processes and projects in LATAM, particularly those being implemented in Guatemala.
• Design and implement strategic and operational plans to improve the efficiency and impact of entrepreneurship projects in Guatemala.
• Provide guidance on the application of innovative methodologies, entrepreneurship, and transformation within the projects.
• Identify funding opportunities and strategic partnerships to strengthen project sustainability.
• Provide recommendations based on data analysis and impact indicators to optimize project management and operations.
• Develop consulting reports with key findings, risk analysis, and improvement proposals.
• Facilitate training and advisory sessions with the Bridge For Billions team in Guatemala to strengthen the strategic and operational execution of current projects.
  

2. Lead and ensure the high-quality execution of entrepreneurship programs/projects and program managers: 

• Provide strategic leadership to Program Managers, fostering accountability, professional growth, and alignment with client and business objectives.
• Offer technical support, troubleshoot challenges, and oversee program/project implementation.
• Design, refine, and implement operational frameworks, toolkits, and processes to enhance efficiency and consistency.
• Oversee risk assessment and mitigation strategies to ensure smooth program delivery.
• Track and analyze key performance indicators (KPIs) to drive continuous improvements.
• Ensure compliance with financial, impact, and reporting requirements.
• Conduct regular check-ins, dashboard reviews, and asynchronous support to monitor program progress.
• Act as a backup for program implementation when needed due to capacity constraints or team absences.
• Facilitate knowledge-sharing and peer learning among Program Managers to strengthen execution.
• Guide program innovations, particularly for new or complex designs, enhancing efficiency and effectiveness.
• Support procurement negotiations and reporting processes.
• Lead and mentor a team to successfully execute program/project initiatives and scale impact.
  

3.  Client & Stakeholder Management: 

• Managing client relationships, handling day-to-day interactions, and ensuring alignment with program/project expectations.
• Lead client consulting engagements related to program/project design and implementation.
• Play a key role in client negotiations, ensuring program/project scopes, timelines, and budgets meet both client needs and organizational capabilities.
• Prepare for weekly reporting meeting to the client
  

4. Event Attendance: 

• Attend entrepreneurial ecosystem in-person events in Guatemala.
• Support the logistics and execution of events organized by Bridge For Billions.
• Propose improvements and adjustments in event execution.
• Analyse the success of in-person events with data and dashboards.
  

SKILLS AND EXPERIENCE NEEDED

Hard and Soft skills we look for in this particular role: 

• Bachelor's degree in Engineering, Economics, Business Administration, or related fields.
• Minimum of 3 years of experience in consulting, preferably in innovation or entrepreneurship projects.
• Solid and verifiable knowledge of the entrepreneurial ecosystem in LATAM, especially in Guatemala.
• Experience working directly with entrepreneurs and building relationships with them.
• Experience in incubators, innovation enterprises, or social organizations (both for-profit and non-profit) in Guatemala is highly valued.
• Experience leading people or teams.
• Experience in the management or launch of innovation hubs, coworking spaces, or entrepreneurial communities is a plus.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective public relations.
• Adaptability and problem-solving in dynamic environments.
• Ability to work independently and in teams.
• Ability to manage multiple projects simultaneously.
• Familiarity with digital tools such as Notion, Slack, and Google Drive, or a strong willingness to learn quickly. Good command of spreadsheets.
• Excellent writing and oral communication skills, maintaining a friendly yet professional tone and conveying information efficiently.
• A strong plus if you have experience as a facilitator, professor, or in similar roles where you have spoken in front of large audiences.

Skills we look for in all Bridge team members

• Purpose alignment: This position is not just “a job” but aligns with your purpose, the impact you want to make in this world, and who you want to become.
• Values Alignment: You embody our 4 team values: Courage, Grit, Empathy, and Gumption.
• You have a start-up mindset — highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. You’re not afraid to be responsible for the outcomes of your work and work independently when required.
• You take the initiative, you’re results-driven, and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
• You have a powerful emotional intelligence that allows you to quickly understand people’s needs and expectations and develop trust, engagement, and commitment in your relationships.
• Passion for your work and lifelong learning.
• Growth mindset and resilience to overcome challenges, and understanding that systemic change requires hard work.
• Definable experience in problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a rapidly scaling environment. 

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief  30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
6. References: With your consent, we'll contact two of your references for feedback.
7. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Compensation: 25,000 USD per yea - 27,000 USD per year (gross salary) 
• Location: Guatemala.
• Starting Date: We're eager to start as soon as we find the perfect fit.
• Employment Type: This is a full-time position.
• Type of contract: Full time Contractor to Bridge for Billions PBC, our headquarters in the US (paid holidays) 
  
  

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.
• Referral Incentive: Receive a $200 bonus for successful team referrals ($100 upon hiring and an added $100 after their first 6 months).
  
  

GROWTH & DEVELOPMENT

• Annual Global Retreats: Join us in global company-wide retreats, geared toward alignment and leadership growth, facilitated by external professionals.
• Personal Growth: Take advantage of a dedicated learning budget, tailored for needs like backend bootcamps or leadership training sessions.
• Feedback-Centered Culture: Engage in monthly one-on-ones with your lead and partake in comprehensive quarterly reviews with your peers.
• Skill Sharing: We value cross-training. Team members are urged to share expertise through talks and in-house training.
  
  

WELLBEING & TIME OFF

• Vacation Days: You'll have 23 vacation days, with the option to add more, in addition to chosen local public holidays.
  
  

WORK POLICY & WORK SET-UP

• Tech Ready: We'll equip you with a  new or second-hand Macbook.
• Availability to work on-site from Monday to Friday in Zone 4, Guatemala City.
  
• Flexibility to attend events and meetings outside regular working hours as required by the role.
  
  

About Bridge for Billions

Bridge for Billions is a social enterprise that co-designs and manages incubation programs for early-stage entrepreneurs with the goal of democratizing access to entrepreneurship and making it more inclusive. We work with partners around the world to customize each program to fit their needs, using a proprietary methodology and a team of experts and mentors. Bridge for Billions supports thousands of purpose-driven entrepreneurs to build inclusive, sustainable companies and create positive change. We are focused on creating entrepreneurship opportunities for all, accelerating growth, and offering entrepreneurship support worldwide.