People & Operations Intern

ABOUT US

Bridge for Billions is a global social enterprise on a mission to build more inclusive and sustainable economies through early-stage entrepreneurship. We design and run incubation programs for entrepreneurs from all backgrounds and collaborate with local partners to strengthen ecosystems. We believe in fostering local innovation to create jobs, solutions for all, and a more prosperous world.

Recognized by Forbes 30 Under 30, Ashoka, and Acumen, Bridge for Billions has worked with more than 100 organizations such as Coca-Cola, Novartis, VISA, and institutions like the United Nations or IDB Lab. In just 10 years, we’ve grown to a team of 50+ people from nearly 20 nationalities, headquartered in Madrid, with regional offices in Guatemala City and Nairobi.

ROLE OVERVIEW

At Bridge for Billions, the People Operations Intern plays a key role in ensuring the smooth and efficient execution of day-to-day people operations. This position goes beyond administrative support — it’s about helping build a thriving workplace where people feel supported, valued, and empowered to grow.

We’re looking for a detail-oriented and proactive team member who can juggle multiple priorities, stay organized, and bring a mindset of continuous improvement to everything they do. You’ll work closely with the People & Culture team and People Leaders to strengthen our systems, processes, and rituals that keep our purpose-driven organization running with clarity and care.

While this is an internship, we’re especially excited about candidates who see this as a first step toward a longer-term path in People & Culture — someone eager to learn, grow, and possibly continue building their career with us beyond the internship.

MAIN CONTRIBUTIONS

1. People Administration (40%)

You’ll play a key role in keeping our People systems organized and running smoothly. Your attention to detail will help us create a reliable and seamless employee experience. Tasks include:

• Maintain and update employee records in internal databases (ERP, Google Drive) regarding hires, terminations, and other changes.
• Support the RLP (Prevención de Riesgos Laborales) process for the employees of the Spanish Sociedad Limitada, including keeping the database, organizing annual medical check-up appointments and supporting completion of mandatory training programs.
• Communicate with our external payroll and administration service regarding new hires, medical leaves, and departures.
• Support communication with universities and other external parties to provide the adequate documentation of new interns. 
• Support updating our Internal Information System. 
• Manage and keep updated our employee contracts via our ERP system and ensure proper storage in the system.
  

2. People Operations Processes (20%)

You’ll help us run lean and effective People Ops systems that support a growing, hybrid team. This is a great space to build operational thinking while creating great employee experiences.

• Manage laptop stock control and renting needs, ensuring that new Bridgers sign agreements when receiving or returning laptops. Oversee and optimize the Notion internal database, ensuring data accuracy and efficiency. 
• Support the creation of People-related presentations for internal use in company meetings.  
• Assist in People analytics, data analysis, and optimizing HR processes for greater efficiency.

3. Madrid Office & Team Events (20%)

You’ll help keep our Madrid office running smoothly and contribute to creating great in-person experiences for the team. Your responsibilities will include:

• Maintain and update the onboarding agenda, ensuring that new hires have a structured and engaging start.Supporting the planning and logistics of People & Culture-related events held in the Madrid office. 
• Assisting with the coordination of our annual Summer Retreat, including vendor research, travel planning, and on-site logistics. 
• Managing basic office needs such as: 
• • Coordinating with cleaning and maintenance services
  • Gathering and comparing quotes for small repairs or improvements
  • Ordering snacks, office supplies, and cleaning products

4.  Onboarding Coordination (20%)

You’ll help create a warm, structured, and values-aligned welcome for new Bridgers, setting the tone for their journey with us.

• Maintain and update the onboarding agenda, ensuring that new hires have a structured and engaging start
• Book onboarding sessions and ensure proper communication with new hires through internal channels
• Share onboarding updates and announcements via internal communication channels

SKILLS AND EXPERIENCE NEEDED

Hard Skills we look for in this particular role: 

• Language Proficiency: An advanced level of professional English and Spanish is essential for this role, as clear and effective communication is key in our global, diverse team.
• HR & People Operations: knowledge and interest in HR, employee lifecycle management, and administrative HR functions.
• Attention to Detail: High accuracy and precision in administrative and data-related tasks.
• Organizational Skills: Strong ability to manage multiple tasks and deadlines effectively.
• Multitasking & Prioritization: Ability to handle various responsibilities and prioritize effectively.
• Tech-Savviness: Familiarity with Google Workspace tools is needed. 
• Problem Solving & Initiative: Proactive mindset to identify and address challenges efficiently.

Soft Skills:

• Empathy and Strong Communication skills: You are a people-person, capable to engage and support team members across the globe.
• Start-up mindset: Highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. Willing to take ownership of your work and thrive in an independent work environment.
• Ethics and Confidentiality:  Uphold high professional standards and handle sensitive information with utmost confidentiality. 
• Time management: Skilled at prioritizing tasks and managing time to meet deadlines and ensure smooth operations..
• Project Management: Capable of managing projects and working with multiple stakeholders simultaneously. 
• Attention to Detail: Exceptional focus on quality; you test your work thoroughly before finalizing.
• Problem-solving: Strong critical thinking skills with the ability to break down problems and think analytically.

Skills we look for all Bridge team members:

• Purpose alignment: This role is more than just a job—it's a chance to align with your purpose and the impact you want to make in the world. It’s about becoming the person you aspire to be while contributing to something meaningful.
• Values Alignment: You resonate deeply with our 4 core values: Courage, Grit, Empathy, and Gumption. These guide your actions, decisions, and interactions.
• Culture Alignment You thrive in a start-up mindset—collaborative, entrepreneurial, and with a “roll-up-your-sleeves” attitude. You embrace responsibility for the outcomes of your work and are comfortable working independently when needed. You take initiative, are results-driven, and always approach interactions with empathy. Your strong emotional intelligence allows you to quickly grasp people’s needs, expectations, and build trust, engagement, and commitment in your relationships. You are passionate about your work, committed to lifelong learning, and have a growth mindset that helps you overcome challenges. You understand that creating systemic change takes hard work and resilience. You manage multiple responsibilities efficiently and prioritize tasks effectively.

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief  30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER AND LOCATION

Duration: 6 months | Location: Madrid, Spain | Contract Type: Full time- Internship

• Internship stipend of 700 EUR/month.
• Annual Company Retreat: Opportunity to attend a 4-day company retreat, fully paid by the company. This retreat is a key aspect of our culture, designed to help us align, develop leadership skills, address important challenges, and strengthen team bonds. The retreat is led by external coaches and facilitators with deep expertise.
• International, Dynamic Team:  Work alongside a diverse team of passionate, driven young professionals who share a clear vision in a fast-growing startup environment.
• Meaningful Work: Contribute to something that truly matters by supporting thousands of entrepreneurs globally in their journey.
• Hybrid Work: We value team dynamics, collaboration, and a strong organizational culture, which is why we follow a hybrid policy (3 days in the office and 2 days working remote). 
• Flexible Vacation: Our vacation policy is flexible, with days agreed upon based on your needs.
• Wellbeing: Join a team that genuinely cares about your wellbeing and growth.
• Tech Equipment: We’ll provide you with a MacBook Air (new or second-hand) to support your work.
• Reputable Social Enterprise: Be part of a high-impact, fast-growing social enterprise with a strong reputation, including accolades like Forbes 30 Under 30, Ashoka Fellows, and Acumen Fellows.
• Work Hard, Play Hard: We value hard work, but also know how to unwind and enjoy time together—beers, fun, and team bonding are part of the experience.

About Bridge for Billions

Bridge for Billions is a social enterprise that co-designs and manages incubation programs for early-stage entrepreneurs with the goal of democratizing access to entrepreneurship and making it more inclusive. We work with partners around the world to customize each program to fit their needs, using a proprietary methodology and a team of experts and mentors. Bridge for Billions supports thousands of purpose-driven entrepreneurs to build inclusive, sustainable companies and create positive change. We are focused on creating entrepreneurship opportunities for all, accelerating growth, and offering entrepreneurship support worldwide.