People & Operations Intern

ABOUT US

As one of the largest entrepreneurship networks globally, Bridge for Billions creates, designs, and manages entrepreneurship programs with foundations, corporations, and public entities that have benefited more than 4,000 entrepreneurs in more than 100 countries. We exist to enable more early-stage entrepreneurs of all kinds to thrive, generating jobs and solutions for everyone, so our economies sustainably meet the needs of all.

Bridge for Billions, recognized by Forbes 30 Under 30, Ashoka, and Acumen, has worked with more than 100 organizations such as Coca-Cola, Novartis, VISA, and institutions such as the United Nations or IDB Lab in the development of large-scale entrepreneurship programs. In 8 years, Bridge has grown to a team of more than 60 people from nearly 20 nationalities, with headquarters in Madrid, where most of our team is based; an emerging LatAm HQ in Antigua, Guatemala, with a few team members; and a few people based in different places around the world.

JOB MISSION

Bridge for Billions People and Operations Intern is responsible for ensuring the smooth and efficient execution of people operations,¡. This crucial role requires a detail-oriented individual with strong multitasking abilities, the capacity to prioritize effectively, and the agility to thrive in a fast-paced, dynamic environment. You will contribute directly to the operational success of the organization while supporting our mission-driven work

MAIN CONTRIBUTIONS

1. People Administration (40%)

• Maintain and update employee records in internal databases (ERP, Google Drive) regarding hires, terminations, and other changes.
• Support the RLP process for the SL employees, including keeping the database, organizing annual medical check-up appointments and supporting completion of mandatory training programs.
• Communicate with our external payroll and administration service regarding new hires, medical leaves, and departures.
• Support communication with universities and other external parties to provide the adequate documentation of new interns. 
• Support updating our Internal Information System. 
• Manage and keep updated our employee contracts via our ERP system and ensure proper storage in the system.
  

2. People Operations Processes (25%)

• Support sourcing new candidates and reviewing applications. 
• Support and conduct talent acquisition initial interviews to ensure a smooth hiring experience.
• Assist in scheduling interviews across different stages of the recruitment process.

3. Hiring Support (15%)

• Maintain and update the onboarding agenda, ensuring that new hires have a structured and engaging start.
• Book onboarding sessions and ensure proper communication with new hires through internal channels. 
• Share onboarding updates and announcements via internal communication channels.
  
  

SKILLS AND EXPERIENCE NEEDED

Hard Skills we look for in this particular role: 

• Language Proficiency: An advanced level of professional English and Spanish is essential for this role, as clear and effective communication is key in our global, diverse team.
• HR & People Operations: knowledge and interest in HR, employee lifecycle management, and administrative HR functions.
• Attention to Detail: High accuracy and precision in administrative and data-related tasks.
• Organizational Skills: Strong ability to manage multiple tasks and deadlines effectively.
• Multitasking & Prioritization: Ability to handle various responsibilities and prioritize effectively.
• Tech-Savviness: Familiarity with Google Workspace tools is needed. 
• Problem Solving & Initiative: Proactive mindset to identify and address challenges efficiently.

Soft Skills:

• Empathy and Strong Communication skills: You are a people-person, capable to engage and support team members across the globe.
• Analytical thinking: Ability to draw insights from data and present them clearly.
• Communication: Ability to communicate complex data in a clear and concise manner.
• Collaboration: You enjoy working with others and sharing ideas.
• Problem-solving: You’re flexible and can find solutions when things go wrong.
• Time management: You can prioritize tasks and meet deadlines.

Skills we look for all Bridge team members:

• Purpose alignment: This position is not just “a job” but aligns with your purpose, the impact you want to make in this world, and who you want to become.
• Values Alignment: You embody our 4 team values: Courage, Grit, Empathy, and Gumption.
• You have a start-up mindset — highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. You’re not afraid to be responsible for the outcomes of your work and work independently when required.
• You take the initiative, you’re results-driven, and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
• You have a powerful emotional intelligence that allows you to quickly understand people’s needs and expectations and develop trust, engagement, and commitment in your relationships.
• Passion for your work and lifelong learning.
• Growth mindset and resilience to overcome challenges, and understanding that systemic change requires hard work.
• Definable experience in problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a rapidly scaling environment. 

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief  30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
6. References: With your consent, we'll contact two of your references for feedback.
7. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Internship stipend of 700 EUR/month.
• Duration: 6 months.
• Location: Madrid, Spain 
• Start date: As soon as we find the right person.
• Type of contract: Full time or part time Internship (depending of candidate situation)
• Vacation Days: 6 days. 
  
  

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.
  
  

GROWTH & DEVELOPMENT

• Annual Global Retreats: Join us in global company-wide retreats, geared toward alignment and leadership growth, facilitated by external professionals.
• Personal Growth: Take advantage of a dedicated learning budget, tailored for needs like backend bootcamps or leadership training sessions.
• Feedback-Centered Culture: Engage in monthly one-on-ones with your lead and partake in comprehensive quarterly reviews with your peers.
• Skill Sharing: We value cross-training. Team members are urged to share expertise through talks and in-house training.
  
  

HYBRID WORK POLICY & WORK SET-UP

• Tech Ready: We'll equip you with a  new or second-hand Macbook.
• Hybrid Work Policy: We value team dynamics, collaboration, and a strong organizational culture, which is why we wollow a hybrid policy (3 days in the office and 2 days working remote).  
• Our Madrid Base: If you're in Madrid, our centrally-located office awaits, complete with a bright ambiance, modern amenities, and a welcoming terrace ideal for team gatherings.
  
  

About Bridge for Billions

Bridge for Billions is a social enterprise that co-designs and manages incubation programs for early-stage entrepreneurs with the goal of democratizing access to entrepreneurship and making it more inclusive. We work with partners around the world to customize each program to fit their needs, using a proprietary methodology and a team of experts and mentors. Bridge for Billions supports thousands of purpose-driven entrepreneurs to build inclusive, sustainable companies and create positive change. We are focused on creating entrepreneurship opportunities for all, accelerating growth, and offering entrepreneurship support worldwide.