Talent Development Director

ABOUT US

Bridge for Billions is a global social enterprise on a mission to build more inclusive and sustainable economies through early-stage entrepreneurship. We design and run incubation programs for entrepreneurs from all backgrounds and collaborate with local partners to strengthen ecosystems. We believe in fostering local innovation to create jobs, solutions for all, and a more prosperous world. 

First, an important note

Data shows that men on average apply for a role if they meet 70% requirements while women often only do so if they meet 100%. We work hard to be clear and specific about what our roles include and encourage you to apply if you see a strong (but not necessarily perfect) fit between you and the opportunity.

ROLE OVERVIEW

Are you passionate about nurturing leaders and building values-aligned cultures? Join Bridge for Billions as our Talent Development Director and shape how we grow, as individuals, teams, and a global purpose-driven organization.

You’ll lead the growth and development of internal talent at Bridge for Billions — a fast-growing, impact-driven social enterprise. Over the past decade, we’ve evolved into a team of 50+ people from more than 20 nationalities, working from Madrid, regional offices, and remotely across Latin America, Africa, and Europe.

Your mission will be twofold. First, to support and develop our People Leaders as they grow into confident, values-aligned leaders capable of building high-performing teams. Second, to steward our People Experience (PX) vision and roadmap, ensuring it reflects our culture, supports our strategic goals, and addresses the real needs of the organization and our team.

Through a blend of coaching, service design, and strategic leadership, you’ll help embed the practices and rituals that enable our people to grow and our culture to evolve intentionally.

This is a strategic and cross-functional role at the heart of our organization’s development. You’ll be the most senior talent role at Bridge for Billions and work closely with the leadership team, the Head of Engagement, and People Leaders across all departments to ensure we grow thoughtfully — with clarity, care, and purpose. You’ll manage one People Ops Manager, collaborate with our external Talent Acquisition Manager, and occasionally oversee freelancers. You’ll report to our Head of Engagement and co-founder to embed talent strategy across the organization.

We’ve grown quickly, and our culture has evolved organically. Now we’re entering a phase of more intentional design: clearer leadership expectations, scalable learning systems, and aligned rituals across functions and regions. Your north star is to help Bridge for Billions mature as an organization — strengthening our leadership and systems — while preserving the spirit and values that make us who we are. 

ABOUT OUR TEAM

As a people’s person, we guess you’re curious about our team! It’s made of amazing individuals from all around the world. Here are a few data points to help us isualize the team you will be joining: 

• 50 permanent Bridgers:
• • 20 in Program Management
  • 10 in Tech & Product
  • 8 in Business Development
  • 7 in Ecosystem Relations
  • 5 in Operations
• 5 Area Leaders, one for each of the above
• 3 offices: Madrid, Guatemala and Nairobi
• 52% in Europe, 36% in Latin America and 12% in Africa
• 60% women and 40% men
• Average years at Bridge: 3
• 35% are People Leaders and 65% Individual Contributors: many first-time People Leaders with lots of heart but little formal training

YOUR KEY RESPONSIBILITIES

1. Lead Growth & Development of People Leaders and Their Teams (40%)

• Oversee the overall health of programs to ensure objectives are met.
• Continuously monitor resource usage and ensure proper allocation. Design and implement training programs for People Leaders and Team Leaders to grow in key areas such as feedback, coaching, healthy conflict management, delegation, team dynamics, and supporting the growth and development of others. 
• Act as an internal coach and thought partner to People Leaders, enabling them to better support the growth of their teams. 
• Champion a feedback-rich culture that values learning, development, and shared ownership of growth. 
• Embed coaching principles into day-to-day practices through resources, trainings, and modeling. 
• Support cross-functional and cross-regional collaboration by designing spaces for reflection, learning, and peer exchange. 
• Define clear guidelines and tools for performance conversations, goal-setting, and growth planning at individual and team levels. 
• Support organizational learning and development initiatives aligned with team needs and company strategy. 

Key Metrics:

• Improved leadership effectiveness in 360° reviews 
• Increased confidence and competence among People Leaders in applying growth and feedback practices 
• Higher frequency and quality of feedback 
• Fewer issues escalating to Area Leaders 
• Better performance coupled with more joy at work

2. Design and Implement a Scalable People Experience Vision & Roadmap (30%)

• Create the People Experience (PX) vision and translate it into a clear, actionable 6-month roadmap grounded in experimentation and feedback loops, based on input from the Leadership Team, and People Leaders. 
• Ensure our people processes (e.g., onboarding, leading others, feedback, evaluation cycles, career progression, conflict resolution, celebration rituals, etc.) reflect and reinforce our values. 
• Bring a service design mindset to PX — continuously gathering feedback and improving how we work, connect, and grow together. 
• Align People Leaders and Area Leads around the PX vision, strategy, and roadmap. 
• Design or source frameworks, tools, and documentation that are human-centered, scalable, and aligned with our culture and aspirations.

Key Metrics:

• Adoption and satisfaction with key PX processes 
• Alignment of processes with culture and strategy 
• Consistency of rituals and processes across teams and regions 
• Less people expressing confusion/frustration about internal processes

3.  Aligns our Talent Development Strategy to business objectives (20%)

• Ensure that program billing is done correctly and on time.
• Collaborate in reviewing, creating, and implementing program budgets. 
• Act as a thought partner and advisor to Area Leaders and People Leaders on team evolution and structure. 
• Provide guidance on restructuring, talent acquisition planning, offboarding, and succession planning. 
• Be the primary point of contact for our external Talent Acquisition Manager and hold them accountable to hiring timelines.

Key Metrics:

• Support felt by leaders on team planning and evolution 
• Number of roles hired on time 
• Offboarding of misaligned roles executed timely, with clarity and care

4.  Oversee people operations (10%)

• Lead the People Ops Manager, ensuring high-quality and compliant People Ops and Admin operations.

Key Metrics:

• Processes are clearly documented and followed consistently 
• Reduce time spent on people operations

QUALIFICATIONS

• 5+ years in talent development, people experience, or leadership development, ideally in a fast-growing startup or impact-driven organization. 
• Proven experience designing and scaling people processes or learning journeys. 
• Experience in service design, product thinking applied to PX, or org design is a strong plus. 
• Coaching credentials or experience (e.g., ICF certification, ORSC, Co-Active) is highly valued. 
• Proven ability to lead complex projects from discovery to implementation and iteration. 
• Strong interpersonal and communication skills with the ability to engage leaders and earn trust across levels. 
• Fluent in English and Spanish.

WHAT MAKES A GREAT FIT AT BRIDGE

We believe the best work happens when there’s a strong match between what drives you and what we’re building together. This role is more than a job: it's an opportunity to contribute meaningfully to a mission you care about. Here’s what matters most to us:  

• Shared purpose and values: You resonate with Bridge’s purpose and our core values of Courage, Grit, Empathy, and Gumption and you’re excited about creating lasting impact. 
• Entrepreneurial spirit: You bring a proactive, hands-on attitude. You take ownership of your work and aren’t afraid to figure things out when the path isn’t clear. 
• People-centered: You lead with empathy and emotional intelligence, building trust with team members, entrepreneurs, mentors, and partners. 
• Growth mindset: You’re resilient, curious, and always looking to learn. You understand that meaningful change takes time, persistence, and adaptability. 
• Organized and self-driven: You can juggle multiple priorities and manage your time effectively, with autonomy and support from a collaborative team. 

We know that no one checks every box, what matters most is that you’re aligned with the mission, eager to grow, and excited to contribute.

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief  30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
6. References: With your consent, we'll contact two of your references for feedback.
7. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Compensation of 44,000-48,000 EUR per year, depending on profile (gross salary)
• Location: Madrid, Spain. Enjoy a bright, central office in the heart of Chueca with big screens, a sunny terrace and great company. 
• Office rhythm: minimum 3 days per week at the office and 2 flex days. As this role is all about people, we encourage you to come to the office at least 4 days a week to build strong relationships with the team.
• Starting Date: We're eager to start as soon as we find the perfect fit.
• Position Type: This is a full-time position. 
• Type of contract: Permanent contract to Bridge for Billions SL 
• Company-Equipped Laptop: A rented or second-hand laptop, typically a Macbook, provided for your professional use.

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.
• Referral Incentive: Receive a $200 bonus for successful team referrals ($100 upon hiring and an added $100 after their first 6 months).
  
  

GROWTH & DEVELOPMENT

• Annual Global Retreats: Join us in global company-wide retreats, geared toward alignment and leadership growth, facilitated by external professionals.
• Personal Growth: Take advantage of a dedicated learning budget, tailored for needs like backend bootcamps or leadership training sessions.
• Feedback-Centered Culture: Engage in monthly one-on-ones with your lead and partake in comprehensive quarterly reviews with your peers.
• Skill Sharing: We value cross-training. Team members are urged to share expertise through talks and in-house training.
  
  

WELLBEING & TIME OFF

• Vacation Days: You'll have 23 vacation days, with the option to add more, in addition to chosen local public holidays. 
• Health and Benefits: We provide health insurance coverage through Alan Manzana and a flexible benefits program via Cobee. This program is comprehensive, covering a range of expenses from meals and childcare to training.

About Bridge for Billions

Bridge for Billions is a social enterprise that co-designs and manages incubation programs for early-stage entrepreneurs with the goal of democratizing access to entrepreneurship and making it more inclusive. We work with partners around the world to customize each program to fit their needs, using a proprietary methodology and a team of experts and mentors. Bridge for Billions supports thousands of purpose-driven entrepreneurs to build inclusive, sustainable companies and create positive change. We are focused on creating entrepreneurship opportunities for all, accelerating growth, and offering entrepreneurship support worldwide.